Privacy Policy

1. When You Use Our Website

1.1 Information We Collect

When you use our website, we may collect: (a) information you provide when you contact us through our contact form or by email, such as your name, email address, subject, and message; and (b) if we use analytics or similar tools, basic usage data (e.g., pages visited, referring site, device type) that may be associated with identifiers such as IP address or a cookie. We do not require you to create an account to use our website.

1.2 How We Use This Information

We use the information we collect from the website to respond to your inquiries, send you information you have requested, improve our website and services, and, where applicable, analyze how our website is used. We do not sell your personal information to third parties.

1.3 Retention and Cookies

We retain contact form and correspondence data only as long as necessary to fulfill the purposes above or as required by law. If we use cookies or similar technologies, we will request consent where required by law. You can manage cookie preferences through your browser settings.

2. When You Use Our Apps

When you download, install, or use our mobile applications (e.g., from the Apple App Store or Google Play), the following applies.

2.1 Information We Collect

We collect information to provide and improve our apps, including:

• Personal information: Name, email address, shipping and billing information, payment details, and any information you provide when creating an account or making a purchase.
• Device and usage data: Information about your device, app interactions, purchases, browsing activity within the app, and location (only if you grant permission).
• Other information: Data you provide when registering for events, contacting support, or participating in promotions.

2.2 How We Use Your Information

We use this information to:

• Provide, operate, and maintain the app and its features
• Process transactions and manage orders
• Personalize your experience, including recommendations and offers based on your activity, purchases, and connected devices (where applicable)
• Communicate with you about your account, orders, and app updates
• Improve our services and develop new features
• Prevent fraud and ensure security
• Comply with legal obligations

2.3 Sharing Your Information

We may share your information with: (a) service providers that help us operate the app and fulfill services (e.g., payment processors, shipping partners), who are required to protect your information; (b) legal and regulatory authorities when required by law or to protect our rights and users; and (c) other parties with your consent or as disclosed at the time of collection. We do not sell your personal information to third parties.

2.4 Tracking and Permissions

We request your permission before tracking your activity across other apps and websites, where required by the platform (e.g., App Tracking Transparency). You can manage your privacy preferences in the app's Account or Settings section. If you allow location access, it is used to provide relevant features and services as described in the app.

2.5 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

2.6 Your Rights and Choices

Depending on your location, you may have the right to: access, correct, or delete your personal information; withdraw consent or object to certain uses of your data; and request data portability. To exercise these rights, contact us at info@flnetworks.com or through our Contact page. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

3. Security

We implement technical and organizational measures to protect your information. While we strive to use commercially reasonable means, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For our apps, we may also notify you of material changes in the app or via email where appropriate. We encourage you to review this policy periodically.

5. Contact Us

If you have questions or concerns about this policy or your personal data, contact us at: FLNETWORKS, LLC, info@flnetworks.com, or visit our Contact page.